We work hard to provide a great private dental service to our patients and we hope you are always delighted with the dental care you receive from Harwood Dental Care. We welcome constructive feedback, whether good or bad, and are always looking for ways to improve, so please let us know what you think of our service. You can do this by:
As a private dental patient, if you have a complaint and, having taken the steps above, are not satisfied with our response, you can take things further by contacting the Dental Complaints Service. Their website can be found at www.dentalcomplaints.org.uk. Alternatively, they can be contacted by phone on 08456 120 540, by email at firstname.lastname@example.org or by post at Dental Complaints Service, Stephenson House, 2 Cherry Orchard Road, Croydon, CR0 6BA.
All our dentists details can be checked on the General Dental Council website by clicking on http://www.gdc-uk.org
Fill out the form below and a member of our friendly team will contact you01204 304 568
"I attended some appointments at Harwood Dental Care earlier on this year and I am so impressed at the amazing care and treatment I received.
I’d recently moved to the area and was partway through treatment with my last dentist when I left. I still needed a filling and a crown and was a bit anxious about going to see someone new as I’d been with my last dentist for many years.
I needn’t have worried at all. The dentist put me at ease straight away with their relaxed and friendly approach. The dentist did an examination and x-rays initially and talked me through everything I needed, giving me various options for the types of filling and crown I could have. They explained everything clearly in a way I could understand and gave me quotes for different types of treatment.
When I came to have the treatment I explained I wasn’t too good with needles. Amazingly, the dentist was able to make my teeth numb using a state of the art "wand" device, which meant no needles! I wish I’d known about this years ago! All I felt was a small scratch and pushing feeling on the gum right next to the tooth - nothing like the feeling of a needle. As soon as they had finished, my tooth was numb - but without that horrible "fat face" feeling you get with normal injections.
The treatment itself was completely painless - I even found myself dozing off part way through! After hthe dentist had done the filling and prepared my tooth for the crown, they spent a long time and a lot of care in making me a temporary crown. It looked absolutely amazing, just like a natural tooth - better than my own tooth looked beforehand and even better than proper crowns I’d had made in the past!
A week or so later, I had the permanent crown cemented in place. It looks and feels perfectly natural and my work colleagues have even complemented me on it! Some of them have signed up as patients there as well, based on my recommendation.
I am so grateful to have found this dental practice. I would award more than five stars if I could! I honestly would recommend it to anyone and everyone. I know they do sedation there too, so nervous patients are well catered for and the wand device is great for people like me who don’t like needles. Thank you to the dentist and their team. I will definitely be coming again!"- P Harrison
"I visited this dentist a couple of months ago for the first time and I have to say it a great experience – well as good as one can expect from a visit to the dentist!
I’m known as a grinder – grinding my teeth whilst I’m sleeping which made my front teeth look really short. Looking back at old photographs it looked like a few of my teeth had actually halved in size! A couple of visits to Harwood Dental Care later and they now look like new… I basically had my teeth rebuilt by gradually adding composite (I think!?) until they were at a suitable length. It was quite a complicated procedure – well the most complicated I have had but the dentist was great in explaining what they were doing and making sure I was comfortable throughout the treatment. What I really liked was the way that the new bit of the teeth matches the colour of the old teeth so it you wouldn’t be able to tell I had even had any work done.
Overall I’m really happy and would recommend this dentist to anyone. Thanks !"- Anonymous